Bird Food 5 items

Pet Care 20 items

Nationwide Delivery Easy and convenient at the tip of your fingers.

F.A.Q.

HOW DO I PAY?

Payment Method 1|iKhoka

Secure Payments are handled by iKhokha.We accept Visa, Mastercard, Instant EFT and all major local payment methods.

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Payment Method 2|Direct Bank Transfer

Make your payment directly into our FNB Bank Account.

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Payment Method 3|Paypal

Pay securely with PayPal. No PayPal account? No problem — you can use your credit or debit card at checkout.

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WHAT IS THE DELIVERY COST?

Delivery costs are calculated based on the weight of the order and the shipping destination.

Delivery times are estimates and may vary depending on the shipping carrier and destination.
Most of our deliveries to major centres take place within 48 hours. However, things do happen that are outside of our control, so please always allow up to 72 hours (3 working days) for your delivery to reach you.

Standard Delivery Options
- Small Order (1-20 kg): Delivery within 3-5 working days, R50-R100
- Medium Order (21-50 kg): Delivery within 3-5 working days, R75-R150
- Large Order (51-100 kg): Delivery within 3-5 working days, R100-R200
  
  Express Delivery Options
  
  Small Order (1-20 kg): Delivery within 24 hours, R100-R200
  
  Medium Order (21-50 kg): Delivery within 24 hours, R150-R250
  
  Large Order (51-100 kg): Delivery within 24 hours, R200-R300
  
  Extra Large Order (100 kg+): Delivery within 24 hours, R250-R350

Note: Depending on the size of the order and distance involved additional costs may apply to your order. For example out lying areas tend to be more expensive to deliver to.

All our parcel deliveries are done via third party courier companies. This means that we cannot affect the operations of the third-party company.

Unfortunately parcel delays do and will happen, however we follow-up with the respective service providers immediately.

Please send an email to info@dogglovers.co.za or whatsapp +27641205703 and we will follow-up with the courier company.

WHERE DO YOU DELIVER TO?

We deliver to all major centres and outlying areas in South Africa. Most of our deliveries are handled by a reliable courier service.

Major Route Destinations	Johannesburg and Pretoria
Other Major Centres	Cape Town and Durban
Outlying Areas	Outlying Areas

Note: Depending on the size and nature of the order and distance involved additional costs may apply to your order. For example out lying areas tend to be more expensive and complicated to deliver to.

WHEN CAN I EXPECT MY PARCEL?

The table below is based on orders which have been placed and paid on a working day before 15:30.

	Pet Food & Accessories	Large Shipments
Johannesburg and Pretoria	1 – 2 working days	3-5 working days
Cape Town and Durban	2 – 3 working days	3-5 working days
Other Major Centres	3-5 working days	3-5 working days
Outlying Areas	3-5 working days	3-5 working days